FAQ

General

Q: I need an employee for a few weeks. How does this work? How much will it cost me?

Q: Is there any cost to open an account with you?

Q: Do you offer permanent placements as well? How does it work?

Q: Do we pay for the employee's holiday days?

Q: Is there a required minimum length to a contract?

Q: Are we able to hire temporary employees sent to us by C.L.A. Personnel?

Q: Do you test your employees competency?

Q: Do you conduct reference checks?

General

Q: I need an employee for a few weeks. How does this work? How much will it cost me?

R: To start, we require as precise a job description as possible, including the hours of work, the length of the term and the skills and qualifications required. C.L.A. Personnel will then find the available candidate that best suits your criteria. The chosen employee is assigned to your business, while we remain their employer, and are therefore responsible for all related employer costs, including holidays and vacations. The fixed price for our services is decided during the initial consultation between you and one of our team members. It is based on the description of the position, the complexity of the job, the number of hours of experience required, the salary requirements of each candidate and your budget.

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Q: Is there any cost to open an account with you?

R: No. You don't pay anything until a C.L.A. employee begins work at
your business.

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Q: Do you offer permanent placements as well? How does it work?

R: Yes we do. Many of our clients have discovered the great advantages of staffing permanent positions with C.L.A. Personnel.

To start, we require as precise a job description as possible, including the hours of work, the length of the term and the skills and qualifications required. C.L.A. Personnel will then find the available candidate that best suits your requirement. We submit resumes of qualified pre-selected candidates for your review and schedule interviews. We can also offer personnality assesments that can help in the selection process. We verify employment references and do background checks and provide our recomendations. Finaly, permanent placements are garanteed for a period of 90 days, in the event the candidate would leave his/her job or that he or she would not meet the requirements.

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Q: Do we pay for the employee's holiday days?

R: No. C.L.A. Personnel is considered their employer, and is therefore responsible for holidays and vacation pay. You pay only for their
hours worked.

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Q: Is there a required minimum length to a contract?

R: No. You can request the services of a temporary employee for a day, a week or a year. This term is flexible and can be prolonged or shortened, given a reasonable amount of warning. You are billed for a minimum of four hours a day.

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Q: Are we able to hire temporary employees sent to us by C.L.A. Personnel?

R: Yes. However, there are certain time and commitment restrictions. A C.L.A. advisor can inform you of the minimum required time that is required.

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Q: Do you test your employees competency?

R: Yes, using proficiency tests. We have an excellent reputation and always present the most qualified employees to our clients. Each candidate in the administrative support category must pass several exams to complete their file with C.L.A. Personnel. Tests are administered to assess the candidate's typing speed, grammar, punctuation and spelling, clerical skills, and knowledge of recognized computer programmes. The tests are administered in the candidate's first language. Candidates must also pass bilingual exams to assess their mastery of the second language. In addition, part of your interview with a consultant will be held in English to evaluate your ability to express yourself and answer questions in your second language.

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Q: Do you conduct reference checks?

R: Yes. We ask candidates to provide employment references, which we check using a formal list of questions.

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